The Client Ticketing Portal is BlockTXM’s one-stop hub for all support requests. It streamlines issue reporting, live status tracking, and collaboration—so you spend less time waiting and more time creating value. Each ticket is routed through an AI-assisted triage engine, assigned to the right specialist, and monitored against clear SLAs. Real-time notifications, a personal ticket history, and secure file-sharing make every step transparent and trustworthy. From troubleshooting critical integrations to requesting new features, your path from “open” to “resolved” starts here.